How ordering works
Policies
Clear expectations for order requests, confirmation, payment, allergies, and cancellations.
Most important: Submitting the website form or cart is an
order request, not an automatic booking or charge. MJ must confirm availability and final pricing.
Order requests
- Weekly Order Menu cart and Custom Order form both send requests for review.
- Multi-deal pricing on the menu is an estimate until MJ confirms your total.
- Large, custom, or rush orders may need extra lead time.
- Pickup details are finalized after the request is accepted.
Confirmation & payment
- Nothing is booked until MJ confirms by email or phone.
- Do not send payment until you receive confirmation and deposit instructions.
- This website does not collect card numbers or bank passwords.
- After confirmation, payment may use Venmo, Apple Pay / payment link, cash, or another method MJ arranges with you.
Cancellations & changes
- Contact MJ as soon as possible if you need to change a date, quantity, or design.
- Once ingredients are purchased or production has started, deposits may be non-refundable.
- Custom designs that are already in progress may not be fully refundable.
- Weather, illness, or supply issues may require rescheduling; MJ will work with you when that happens.
Allergies & dietary notes
- Please list allergy or dietary concerns on your request.
- Kitchen equipment may be shared; we cannot guarantee allergen-free preparation unless MJ explicitly confirms that for your order.
- Gluten-free or specialty items (when offered) still require MJ’s confirmation for your event.
Pickup
- Pickup location and window are confirmed with your accepted order.
- Please arrive in your agreed window so treats stay fresh and on schedule.